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2020 tested everyone who works in the public sector. We have seen incredible work from both central and local government as they leapt into action at the start of the pandemic and continued to offer support and communication to their citizens throughout.
At Granicus we want to celebrate your success over the last year and are excited to announce our winners!
Congratulations to our winners!
Upon accepting the award, winners agree to let Granicus use the organisation or individual’s name in promotional communications. Additionally, winners agree to share their successes with other government communicators in partnership with Granicus within a year of accepting the award.
This may take the form of participating in a live event, speaking on a webinar, or interviewing for a video or written success story. These awards are open to any public sector organisation or individual. You do not have to be a Granicus customer to enter.
The Campaign of the Year Award goes to an organisation that achieved results by creatively engaging the public, businesses, staff, patients, and other target audiences through digital communications.
Your campaign plan (including objectives, strategy, tactics, results, measurement, and evaluation details)
Examples of your campaign’s creative element, including messaging and collateral
Specific metrics and campaign outcomes
Attach up to 3 resources (images or video) to bring your story to life
Campaign of the year award
For organisations that were bold, creative … and successful.
What to Highlight
Nominate
Nominate yourself or someone you know for making a remarkable difference in how the organisation interacts and communicates with the public, businesses, and/or other target audiences.
How the person is dedicated to customer-centric communications
Examples of their leadership, creativity, and enthusiasm in the role
Their commitment to digital engagement and continual improvement
Results demonstrating growth and improvement of communications
Attach up to 3 resources (images or video) to bring your story to life
Communicator of the Year (Individual)
For an individual whose leadership, vision, creativity, & dedication changes lives.
What to Highlight
Nominate
The Public Service Delivery Award is for the organisation transforming public access to and/or engagement with government services and programmes by using digital technologies and engagement tactics.
New or improved digital capabilities/services that make it easier for people to access services and programmes
Examples of successful digital promotion to increase adoption or participation
Specific metrics and outcomes of the digital engagement effort
Attach up to three resources (images or video) to bring your story to life
Modern Service Delivery Award
For an organisation that ushered in a new era of service delivery for citizens.
What to Highlight
Nominate
This award recognises organisations that successfully reached and engaged their target audiences through digital communications. They improved awareness and understanding of public services, programmes, and opportunities. And, when necessary, they inspired action and public participation.
An overview of the effort and audiences targeted
Any specific challenges that had to be addressed
How digital comms improved awareness, understanding, and/or action
Metrics of success — for example, increased public participation or behavioural changes
Attach up to 3 resources (images or video) to bring your story to life
Public Awareness Award
For an organisation that earned the attention & action of target audiences.
What to Highlight
Nominate
Nominate Now
Finalists
Digital Achievement Award (Capstone Award)
For organisations delivering impressive outcomes through digital tools & tactics.
Campaign of the Year Award
Communicator of the Year (Individual)
For organisations that were bold, creative…and successful.
For an individual whose leadership, vision, creativity & dedication changes lives.
Modern Service Delivery Award
Public Awareness Award
For an organisation that ushered in a new era of service delivery for citizens.
For an organisation that earned the attention & action of target audiences.
Digital Achievement Award (Capstone Award)
For organisations delivering impressive outcomes through digital tools & tactics.
The Digital Achievement Award is the highest honour for those leading the way in public sector digital communications, engagement, and/or service design. Achievements can include internal or external outcomes that resulted from digital tools and tactics. Internal outcomes could be cost savings or income generated. External outcomes could be reduced crime rates or more lives impacted.
The digital strategy & tactics you employed.
What to Highlight
The results — metrics for how you met your objectives.
New or improved digital comms and/or services driving specific outcomes.
Attach up to three resources (images or video) to bring your story to life.
Campaign of the Year Award
For organisations that were bold, creative…and successful.
The Campaign of the Year Award goes to an organisation that achieved results by creatively engaging the public, businesses, staff, patients, and other target audiences through digital communications.
Your campaign plan (including objectives, strategy, tactics, results, measurement, and evaluation details).
Examples of your campaign’s creative element, including messaging and collateral.
Specific metrics and campaign outcomes.
What to Highlight
Modern Service Delivery Award
For an organisation that ushered in a new era of service delivery for citizens.
The Public Service Delivery Award is for the organisation transforming public access to and/or engagement with government services and programmes by using digital technologies and engagement tactics.
New or improved digital capabilities/services that make it easier for people to access services and programmes.
Examples of successful digital promotion to increase adoption or participation.
Specific metrics and outcomes of the digital engagement effort.
What to Highlight
Attach up to three resources (images or video) to bring your story to life.
Communicator of the Year (Individual)
For an individual whose leadership, vision, creativity, & dedication changes lives.
Nominate yourself or someone you know for making a remarkable difference in how the organisation interacts and communicates with the public, businesses, and/or other target audiences.
How the person is dedicated to customer-centric communications.
Examples of their leadership, creativity, and enthusiasm in the role.
Their commitment to digital engagement and continual improvement.
Results demonstrating growth and improvement of communications.
What to Highlight
Public Awareness Award
For an organisation that earned the attention & action of target audiences.
This award recognises organisations that successfully reached and engaged their target audiences through digital communications. They improved awareness and understanding of public services, programmes, and opportunities. And, when necessary, they inspired action and public participation.
An overview of the effort and audiences targeted.
Any specific challenges that had to be addressed.
How digital comms improved awareness, understanding, and/or action.
What to Highlight
Nominate Now
Nominate Now
Nominations are now closed.
Nominations are now closed.
Your high-level objective(s).
Attach up to three resources (images or video) to bring your story to life.
Attach up to three resources (images or video) to bring your story to life.
Metrics of success — for example, increased public participation or behavioural changes.
Attach up to three resources (images or video) to bring your story to life.
Service Designer / Implementer of the Year (Individual)
For an individual
whose leadership vision, creativity & dedication changes lives.
Service Designer / Implementer of the Year (Individual)
For an individual whose leadership, vision, creativity, & dedication changes lives.
Nominate yourself or someone you know for making a remarkable difference for implementing a new digital service within the organisation.
How the person is dedicated to delivering customer-centric services, putting the customer first
Examples how that person has demonstrated leadership and creativity in the role and in receiving buy in for changes from stakeholders
Their commitment to digital transformation and continual improvement, both internally and externally.
Results demonstrating service improvement and cost savings.
Attach up to three resources (images or video) to bring your story to life.
What to Highlight
2021 Winners Announced
2021 Winners Announced
Digital Achievement Award (Capstone Award)
For organisations delivering impressive outcomes through digital tools & tactics.
Plymouth City Council
East Riding of Yorkshire Council
(Community Response Hub)
Gloucester City Council
Harrogate Borough Council
Campaign of the Year Award
For organisations that were bold, creative… and successful.
Lancashire Constabulary
Bracknell Forest Council
Staffordshire County Council
Nottinghamshire County Council
(Foster for Nottinghamshire)
(BAME Recruitment)
(Food Waste Recycling)
(Hungry Little Minds)
Communicator of the Year (Individual)
For an individual whose leadership, vision, creativity, & dedication changes lives.
Laura Lethbridge
Louise Gibson
Claire Saunders
Hayley Wallis
(Lancashire Constabulary)
(Sheffield City Council)
(Intellectual Property Office)
(Teignbridge District Council)
Modern Service Delivery Award
For an organisation that ushered in a new era of service delivery for citizens.
Gloucester City Council
Plymouth City Council
Hartlepool Borough Council
Harrogate Borough Council
Public Awareness Award
For an organisation that earned the attention & action of target audiences.
North Lanarkshire Council
Sheffield City Council
The Parliamentary and Health Service Ombudsman
Kent Fire and Rescue Service
(Covid Response)
Service Designer/Implementer of the Year
For an individual whose leadership, vision, creativity, & dedication changes lives.
Jo Evans, Rose Barber and Saima Ramzan
Caroline Jackson
Nicola Curran
(Leicester City Council)
(Gloucester City Council)
(Warrington Borough Council)
Winner
Winner
Winner
Winner
Winner
Winner
Plymouth City Council