EngagementHQ Now, Next & Trending
Being a community champion takes work. That's why our 2022 roadmap is designed to put you on the path to engagement success.
Work is underway; we're focusing on this now and into 2022 to help you deliver scalable omnichannel community engagement.
Throughout 2022 and beyond, we are committed to helping you build a safe and secure conversational government for you and your community.
We are continuously shipping these features to ensure you get meaningful insights, deliver beautiful participant experiences and keep up with industry best practices.
EngagementHQ turns community input into actionable insight by removing barriers to participation and nurturing relationships that last.
Building robust democracies through meaningful engagement.
Supercharge team efficiency with reporting updates designed to save time, reduce effort and improve the quality of engagement insights.
Set your teams up for success.
Now: Report Scaleability & Performance
Future-proofing your organisation
Using participant data to tell the story of your engagements requires robust community management and clean data. We’re looking at:
Better understand your community
Standardising key demographic identifiers
Improved interfaces for community management and segmentation
Expansion of relevant participant data
Next: Improved Participant Database
As engagement moves more online, our goal is to help bring you closer to your community with software that scales to meet ever-changing needs by:
Sending large reports via email
Updating technical architecture to improve performance
Over-reliance on PDFs for reporting can be cumbersome. Real-time shareable dashboards will connect your team to insights that matter the most. We’re working on new insights to help you:
Connect your team with insights that matter
Observe project performance
Understand participation and demographics
Understand the sentiment of your community
Next: Shareable Dashboards
Optimise and scale community engagement experiences across web, mobile and social channels.
Make it easy for your community.
Social sign-in reduces time spent logging in and lets participants jump straight to their contribution each time they engage. While your team gets all the context they need and can hold secure, personalised consultations.
Engage faster with improved authentication
Next: Social Sign-in
We’re revamping our engagement tools because we’re more focused than ever on helping you improve participant experiences, we’re looking at:
Deliver beautiful participant experiences
Updating user interfaces
Optimising mobile performance
Providing more embed and stand-alone options
Making tool configuration more flexible
Trending: Renewed Engagement Tooling
To make sure your engagement project is a safe and accessible space for all; we're evolving how we moderate feedback by:
Remove noise and centre conversations that connect us
Exploring admin-owned moderation
Expanding location-based settings
Including moderation insights in reporting
Trending: Moderation Updates
Analysing data is a key part of helping you make informed decisions. We're looking at new ways to help you explore your data, so you can quickly take action on common themes; that means:
Find and act on critical insight, fast
Integrating machine learning to assist in decision making
Introducing user customised fields for report downloads
Updating interfaces for more efficient analysis
Trending: Improved, Helpful and Precise Reporting
Consolidate workflows and connect systems to get more done, faster.
Keep your business in sync
Automatically promote all open community engagements in your OpenCities content management system by pushing EngagementHQ projects to OpenCities search and content.
Efficiently integrate your technology stack
Now: OpenCities x EngagementHQ connector
Step up your communication game and easily automate and schedule community campaigns using EngagementHQ insights in govDelivery.
Seamless community communication
Next: govDelivery connector
We’re continually updating our privacy and security measures to ensure our products are compliant and secure for the government.
Compliant and secure systems for government
Trending: Privacy & Security
Continuous evaluation and improvement of our software accessibility ensure people of all abilities are able to have their say.
Everyone deserves a voice
Like what you see and want to help us bring it to life? Join our EngagementHQ reference group.
Request a Demo