We are excited to announce that we’re running the Granicus 2023 Digital Government Roadshow events in Auckland, Adelaide and Perth, for our valued clients, partners, and digital professionals in the public sector. Hear from professionals just like you who will share their plans, challenges and successes for improving digital experiences and engagement.
Discover the next-level, best practice tactics and strategies on using digital tools to serve your customers. These events are free and will run from 9.00am - 3.00pm
Welcome and Ice Breaker
9:00 a.m.
9:15 a.m.
GXC/Platform - what does that mean for us?
9:40 a.m.
Client Case Study 1: Digital transformation
9:45 a.m.
Morning tea
10:30 a.m.
Client Case Study 2: Digital transformation
10:45 a.m.
Product Updates - What have we been focusing on for the past two years, and where are we going (roadmap)? What does that mean/look like for EngagementHQ, OpenCities and OpenForms?
11:30 a.m.
Introduce new capabilities we're looking to launch - govDelivery, Firmstep
12:00 p.m.
Lunch - networking
Stream 1:
1:00 p.m.
Introductions
Melbourne
Date: 22 March
Thanks for Joining
09
Nov
Perth
Christchurch
October 2020
Auckland
Adelaide
November 2020
Register Now
28
Sept
26
11
Oct
2023
Date: 09 November 2023
Location: Novotel Perth Langley, 221 Adelaide Terrace
An opportunity for Granicus clients and digital government professionals to share learnings and network.
Hear about practical case studies from your peers
Listen to industry thought leaders
Date: Tuesday, 26 September, 2023
Location: Four Seasons by Sheraton, 396 Queen Street, Auckland
Date: 09 November
Save Your Seat >
Brisbane
Date: 9 May
Sydney
Date: 24 March
Register Now >
Date: 11 October
Save your seat
Date: Thursday, 9 November
Location: Novotel Perth Langley, 221 Adelaide Terrace, Perth
Date: Thursday, 28 September 2023
Location: Rydges Latimer, 30 Latimer Square, Christchurch
Date: Wednesday, 11 October 2023
Location: Crowne Plaza Adelaide, 27 Frome Street, Adelaide
Date: Friday, 24 March 2023
Location: Karstens, 111 Harrington Street, Sydney
You're all set. A confirmation email will be sent to you shortly.
Thanks for Registering!
Date: 26 September, 2023
Location: Four Seasons by Sheraton, 396 Queen Street
Date: 28 September 2023
Location: Rydges Latimer, 30 Latimer Square
Date: 11 October 2023
Location: Crowne Plaza Adelaide, 27 Frome Street
Learn about what's new in the world of digital government
Morning Sessions
9:00-1:00
Breakout Sessions
1:00-1:45
Afternoon Sessions
2:45-6:00
Afternoon Tea / Conclude
update this.
2:45 p.m.
1:1 Jam Sessions
3:00 p.m.
Social Mixer
Thank you for attending the Client Experience Group!
4:00 p.m.
Speaker TBD
By live streaming public meetings, local governments give citizens useful, accessible information. Today, there are many free social media tools with live streaming capabilities. But what is the cost of free? In truth, it’s difficult to recover losses from lackluster civic engagement, unreliable ADA accessibility, and untrustworthy data storage.
add abstract.
Moderator: Jay Vickers
Stream 1
Stream 2
1:00-2:45
Product Discovery / Testing - Round tables
govService
govDelivery
Throughout this year, government communicators have been tested. The great leaders that have adapted to the turbulence have found success in their resilience. Learn five defining strategies to propel your communications career to the next level.
Option 1: Workshop Masterclass - Customer Service in a Digital World
Outcomes:
1. Understanding customer journeys, to build a pathway of least resistance
2. Engaging with customers to get the best outcomes
3. Tools, tactics and strategies to meet your organisations overall goals
Bob Ainsbury, Granicus
Going into 2021, government communicators should be thinking one step ahead. We will discuss three predictions for the future of government communications and what you should do to hone and develop the necessary skills in preparation.
Option 2: Meetings 1:1 with CSC, learn how to use the product
Panel Moderator: Angy Peterson, GXG
Government messages are critical to save lives and alter behavior. Communicators need to have their message heard, even when the air is filled with noise. Hear from experts working on behavior changing, life altering campaigns and learn from their success.
Morning Tea
Network with peers, visit the solutions center or browse the resource library.
Client Case Study 2
Product Updates
Lunch - Networking
Client Case Study 1
Bonnie St. John, Paralympic Ski Medalist, Best-Selling Author
Session Abstract goes here.
What will it mean to stay, what is our vision, and why did we become part of a bigger company?
GXC / Platform - What does it mean for us?
GXG - Data + Strategy + Capability
What have we been focusing on for the past two years, and where are we going (roadmap)?
Introduce new capabilities we're looking to launch
Welcome & Ice Breaker
Schedules will vary slighty to accomodate each location.
Option 1: Product Discovery / Testing - Round tables
Explore case studies from other government organisations around best practice digital community engagement, and resident experiences. Hear from one of the industry’s thought leaders around the latest trends in the public sector.
Morning
Between sessions, enjoy catered refreshments while you meet and network with your peers.
Lunch
Learn about the Granicus Product Roadmap which will outline the plan for Granicus’ current product suite and take you through new and upcoming products. After that, join one of four break-out sessions which will include Q&A time: Session 1: Better online engagement with EHQ Session 2: Deep dive into OpenCities and OpenForms Session 3: Product Demo - EngagementHQ Session 4: Product Demo - OpenCities and OpenForms Once we’ve wrapped up, join us for drinks!
Afternoon
We will send you a confirmation email shortly with additional information about this event.
Thanks for registering !
Thanks for registering!
Stay tuned
27 Frome Street
- Improving digital experiences for customers - Driving and centralising community engagement - Informing the community and improving trust - Improving customer service efficiently
Price: $0
221 Adelaide Terrace
30 Latimer Square
396 Queen Street
9.00am - 12:00pm (including morning tea)
12.00pm - 1.00pm
1.00pm - 2.30pm
We look forward to seeing you there!
Date: 26 September
Date: 28 September
Digital Government Roadshow
Four Points by Sheraton, 396 Queen Street, Auckland
Tuesday 26 September, 2023
Explore case studies from other government organisations around best practice digital community engagement, and resident experiences. You’ll hear from Auckland City Council, Whanganui District Council and Whangerei District Council on: Hear from one of the industry’s thought leaders around the latest trends in the public sector.
Learn about the Granicus Product Roadmap which will outline the plan for Granicus’ current product suite and take you through new and upcoming products. After that, join one of four break-out sessions which will include Q&A time: Session 1: Better online engagement with EngagementHQ Session 2: Deep dive into OpenCities and OpenForms Session 3: Product Demo - EngagementHQ Session 4: Product Demo - OpenCities and OpenForms Once we’ve wrapped up, join us for drinks!
Crowne Plaza Adelaide, 27 Frome Street, Adelaide
Wednesday 11 October, 2023
Explore case studies from other government organisations around best practice digital community engagement, and resident experiences. You’ll hear from the City of Tea Tree Gully and Mount Barker District Council: Hear from one of the industry’s thought leaders around the latest trends in the public sector.
Novotel Perth Langley, 221 Adelaide Terrace, Perth
Thursday 09 November, 2023
