Agenda
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Join us to lean how to take on digital transformation successfully.
The Granicus Vision: Helping Government Meet the Challenges of Tomorrow
An overview of the digital transformation landscape in government and how Granicus products and the Civic Engagement Platform are working to help more governments meet the challenges of tomorrow.
Susan Ganeshan, CMO Granicus
The Platform Experience l Breaking Down Silos and Moving Toward A Common Goal
Digital solutions best work together, and it takes key partnerships and leadership across multiple functional areas to make this happen. In this session, we’ll explore how digital platforms work together and how to create a truly seamless experience for your customers and for staff.
Jake Sager, Director of Product Management, Granicus
Staying Vigilant: ADA Compliance in a Digital World
From PDFs to webpages to video, discover simple practices that can help your government organization achieve online compliance with the Americans with Disabilities Act.
Geoff Ames, Executive Accessibility Consultant, Meeting the Challenge, Inc.
We will continue to update the agenda as we gather more details.
Simplifying California's Conflict of Interest Code
Every state and local agency in California must adopt a conflict of interest code that identifies all officials and employees within the agency who make governmental decisions based on the positions they hold. In this session, we'll cover a detailed overview of how technology can make this process easier than ever.
Elvin Webb, Product Manager, Granicus
Modern meeting management goes beyond automating the creation of agendas and minutes. As digital transformation becomes inevitable for local governments of all sizes, you have a unique opportunity to engage residents better than ever before while replacing aging systems that create silos and inefficiencies between departments.
Jay Vickers, General Manager of Legislative Solutions, Granicus
Can Meetings Be Automated? How Local Govs Make Meetings Less Painful
Engaging with your residents with digital tools allows you to reach diverse audiences, be more inclusive, build trust, and increase efficiency. In this session, participants will learn about a comprehensive approach to community engagement that maximizes efficiency while building community trust.
Michelle Stevens, Engagement Manager at Bang the Table
Moving Beyond Open Mic | Building Efficiencies through Public Engagement
In government, we often put vanity metrics at the forefront of our decision-making. What is our open rate? How is our online experience? While these digital experiences are important, they are a means to the most important goal: saving lives, serving more families, or bringing more people to safety. This session will cover real stories of how governments used technology and digital tools creatively to accomplish their missions.
John Duckwitz & Caitlin McCrea, Granicus
How Digital Transformation Can Drive Outcomes
Unlike private companies, government must serve all people – across every demographic and region. There’s no other option for connecting and driving action than a multi-channel, sophisticated approach to reaching broad (and often, hard-to-reach) audiences.
Angy Peterson, Vice President of Granicus Experience Group
Bringing All People Across the Finish Line
Digital solutions best work together, and it takes key partnerships and leadership across multiple functional areas to make this happen. In this session, we’ll explore how digital platforms work together and how to create a truly seamless experience for your customers and for staff.
Charles Mallory, El Segundo, Echa Schneider, City of Berkeley, Betsy Burkhart, City or Walnut Creek & Astra Kredel, Silicon Valley Power
Government Leader Panel: Strategy + Technology
Learn the best practices for enforcing home-sharing and short-term vacation rental (STR) regulation. Host Compliance has helped over 100 communities in California have successful STR programs, and this session will contain highlights from our experience.
Ulrik Binzer, General Manager - Compliance Services, Granicus
Short-Term Vacation Rental Compliance & Enforcement Simplified
There are more benefits to effective short-term vacation rental compliance than preserving community character. It’s also a hidden source of revenue recovery. Discover how communities like Placer County have generated over $1 million dollars in additional Transient Occupancy Tax, while creating a more even playing field for all forms of lodging, with their short-term vacation rental programs.
Ulrik Binzer, General Manager - Compliance Services, Granicus
The Revenue Collection Opportunity Your Community Is Missing
Implementing or improving a new short-term vacation rental compliance program can seem daunting, but there are small steps you can take tomorrow to get started. We will cap off the day with steps you can take tomorrow to start having an amazing STR Compliance program.
Ulrik Binzer, General Manager - Compliance Services, Granicus
Best Practices for Building Your STR Compliance Program
As a valued Granicus customer, we want to provide you with the support and training you need to leverage our tools and accomplish your mission. Join us for the afternoon to get a sneak peek into our upcoming product releases, learn tips and tricks from our product experts, and network with your peers.
Granicus User Group
Venue
QEII Centre, Westminster
Broad Sanctuary, London SW1P 3EE
Get Directions >
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Speakers
Asim Ali
Vice President of
UK Sales, Granicus
Mark Hynes
Chief Executive
Officer, Granicus
Sophie Harris-Edmond
Experience Consultant, Granicus
Alex Gelbak
General Manager
Platform, Granicus
Jonathan Bradley
Business and Practice Leader, GXG (UK), Granicus
Charly Puttock
Business Development Manager, Granicus
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Ian Roberts
UK Managing
Director, Granicus
Track 1: Connected Councils
Track 2: Strategy + Technology
Track 3: STR Compliance
Product Roadmap: Year in Review & Previewing Next Enhancements
Discuss recent product releases with our product experts and get a peek into the details of the 2020 roadmap to see what innovations are coming next.
govDelivery or govAccess
1:00 p.m.
Product Specific Training
Get training directly from our team of experts! Learn new skills, ask product questions, and maximize the value of your Granicus technology - all while lightening your workload.
2:00 p.m.
Customer User Group
1:00-3:30
Short-Term Vacation Rental Compliance & Enforcement Simplified
Ulrik Binzer, General Manager, Compliance Services, Granicus
Learn the best practices for enforcing home-sharing and short-term vacation rental (STR) regulation. Host Compliance has helped over 100 communities in California have successful STR programs, and this session will contain highlights from our experience.
10:45 a.m.
The Revenue Collection Opportunity Your Community Is Missing
Ulrik Binzer, General Manager, Compliance Services, Granicus
There are more benefits to effective short-term vacation rental compliance than preserving community character. It’s also a hidden source of revenue recovery. Discover how communities like Placer County have generated over $1 million dollars in additional Transient Occupancy Tax, while creating a more even playing field for all forms of lodging, with their short-term vacation rental programs.
11:15 a.m.
Best Practices for Building Your STR Compliance Program
Ulrik Binzer, General Manager, Compliance Services, Granicus
Implementing or improving a new short-term vacation rental compliance program can seem daunting, but there are small steps you can take tomorrow to get started. We will cap off the day with steps you can take tomorrow to start having an amazing STR Compliance program.
11:45 a.m.
Networking Lunch & Office Hours
12:15 p.m.
Track 3: STR Compliance
Morning Breakouts
10:45-12:15
How Digital Transformation Can Drive Outcomes
John Duckwitz, Custmer Success Manager & Caitlin McCrea, Customer Success Consultant, Granicus
In government, we often put vanity metrics at the forefront of our decision-making. What is our open rate? How is our online experience? While these digital experiences are important, they are a means to the most important goal: saving lives, serving more families, or bringing more people to safety. This session will cover real stories of how governments used technology and digital tools creatively to accomplish their missions.
10:45 a.m.
Bringing All People Across the Finish Line
Angy Peterson, Vice President of Granicus Experience Group
Unlike private companies, government must serve all people – across every demographic and region. There’s no other option for connecting and driving action than a multi-channel, sophisticated approach to reaching broad (and often, hard-to-reach) audiences.
11:15 a.m.
Government Leader Panel: Strategy + Technology
Charles Mallory, El Segundo, Echa Schneider, City of Berkeley, Betsy Burkhart, City of Walnut Creek & Astra Kredel, Silicon Valley Power
Technology can't stand alone - tools need a strategy to make the most impact. In these sessions, learn how governments mapped out citizen experiences, applied technology, and saw results.
11:45 a.m.
Networking Lunch & Office Hours
12:15 p.m.
Track 2: Strategy + Technology
Morning Breakouts
10:45-12:15
Simplifying California's Conflict of Interest Code
Elvin Webb, Product Manager, Granicus
Every state and local agency in California must adopt a conflict of interest code that identifies all officials and employees within the agency who make governmental decisions based on the positions they hold. In this session, we'll cover a detailed overview of how technology can make this process easier than ever.
Michelle Stephens, Engagement Manager, Bang the Table
Engaging with your residents with digital tools allows you to reach diverse audiences, be more inclusive, build trust, and increase efficiency. In this session, participants will learn about a comprehensive approach to community engagement that maximizes efficiency while building community trust.
10:45 a.m.
Can Meetings Be Automated? How Local Govs Make Meetings Less Painful
Jay Vickers, General Manager of Legislative Solutions, Granicus
Modern meeting management goes beyond automating the creation of agendas and minutes. As digital transformation becomes inevitable for local governments of all sizes, you have a unique opportunity to engage residents better than ever before while replacing aging systems that create silos and inefficiencies between departments.
11:15 a.m.
Moving Beyond Open Mic | Building Efficiencies through Public Engagement
11:45 a.m.
Networking Lunch & Office Hours
12:15 p.m.
Track 1: Connected Councils
Morning Breakouts
10:45-12:15
Case studies: How to achieve better customer experiences and drive operational excellence
11:30
Morning tea
Take this opportunity to grab a drink and network with like-minded professionals
11:15
Case studies: Best practices to listen, reach and inform your communities
Cornwall Council
Learn about how your peers from across the UK engage with their communities through projects and campaigns and how they plan to continue this work to gain even better results in the future
10:15
The Granicus Vision: Transforming the Citizen Experience and Driving Critical Outcomes for Government Agencies
Ian Roberts, UK Managing Director at Granicus
9:40
Welcome & Housekeeping
Asim Ali, Vice President of UK Sales, Granicus
9:30
Registration
9:00
16:45 Networking Reception
All attendees are invited to join us for a drink at the venue to network with professionals from across the public sector
Read More About Track 2: Strategy + Technology >>
Read More About Track 3: STR Compliance >>
Read More About The Customer Only User Group >>
govAccess
Work with our product experts to get product training focusing on how you can use govAccess to remove guesswork, get results, and create positive, engaging experiences for residents & visitors.
govDelivery
Lean on our product experts for product-specific training and best practices that will help you use govDelivery to better reach, engage, and serve your constituents.
Karen Steel
Customer Success
Manager, Granicus
Free Event | 15 November | QEII Centre
LIVE
London
You'll also hear from
Ed Anderton
Learning and Evaluation Lead - Community Hubs Programme at London Borough of Redbridge
Derk Van Der Wardt
Consultation & Engagement Manager at Cornwall Council
Sara Price
Senior Communications & Engagement Manager at NHS South Central
and more...
Register Now
Register Now
Kingston Council and Sandwell Metropolitan Borough Council
Hear about what improvements in experiences for both citizens and council employees across the UK have made and how that has helped them to drive operational excellence as well as how they plan on continuing this throughout the coming months and years
Lunch
12:30
Case studies: How to build trust and transparency with your community
14:00
London Borough Redbridge, Mid and South Essex Integrated Care System by Jonathon Bradley and Sophie Harris-Edmond
Find out how building trust and transparency within communities can help to improve decision making and how to make this align with strategic goals within your organisation or council
Panel discussion: What are the challenges and opportunities in public sector in 2023?
15:00
Asim Ali, Vice President of UK Sales, Granicus
Reflecting on themes from throughout the day, ask industry experts any questions that may have come to mind
2022 Digital Public Sector Awards
15:45
Granicus
Free Event | Postponed | Crocker Art Museum
Register Now
Register Now
You'll also hear from...
Case studies: How to build trust and transparency with your community
14:00
London Borough Redbridge, Mid and South Essex Integrated Care System by Jonathon Bradley and Sophie Harris-Edmond
Find out how building trust and transparency within communities can help to improve decision making and how to make this align with strategic goals within your organisation or council
Panel discussion: What are the challenges and opportunities in public sector in 2023?
15:00
Asim Ali, VP of UK Sales at Granicus
Reflecting on themes from throughout the day, ask industry experts any questions that may have come to mind
2022 Digital Public Sector Awards
15:45
Granicus
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Richard Adams
Business Development Manager, Granicus
Closing Remarks
16:30
Asim Ali, Vice President of UK Sales, Granicus
Closing Remarks
16:30
Asim Ali, VP of UK Sales at Granicus
Rhion Jones
Founder and Director of tCI, Consultation Institute
Charlotte Jones
Engagement & Consultation Development Officer, Kent County Council
Anne Wynde
Engagement & Consultation Development Officer, Kent County Council
Julia Stackhouse
Senior Communications & Engagement Account Manager at NHS South Central
Andrew Langford
Senior Lead Officer, Digital Transformation, Sandwell Metropolitan Borough Council
Andrew Langford
Senior Lead Officer, Digital Transformation, Sandwell Metropolitan Borough Council