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The 2022 Digital Public Sector Awards are now open for nominations!
Nominate Now
You're a smart, hard-working public sector employee. That’s how you’re able to deliver digital campaigns and services that help redefine success.
Nominate yourself, a colleague, and/or your organisation for one or more Digital Public Sector Awards to recognise excellence in promoting services, improving public awareness, and increasing citizen involvement.
You deserve recognition!
Winners of the 2022 Digital Public Sector Awards have been announced!
Please ensure your entry has been approved by your organisation's Director/Head of Communications or Service. By entering, you are happy for the information to be shared publicly to promote excellence and best practice in public sector digital engagement. Additionally, winners agree to share their successes with other communicators in partnership with Granicus. This may take the form of participating in a live event, speaking on a webinar, or cooperating for a video or written success story - to be agreed between you and Granicus. These awards are open to any individual or organisation in or working with the public sector. You do not have to be a Granicus customer to enter.
The Campaign of the Year Award goes to an organisation that achieved results by creatively engaging the public, businesses, staff, patients, and other target audiences through digital communications.
Your campaign plan (including objectives, strategy, tactics, results, measurement, and evaluation details)
Examples of your campaign’s creative element, including messaging and collateral
Specific metrics and campaign outcomes
Attach up to 3 resources (images or video) to bring your story to life
Campaign of the year award
For organisations that were bold, creative … and successful.
What to Highlight
Nominate
Nominate yourself or someone you know for making a remarkable difference in how the organisation interacts and communicates with the public, businesses, and/or other target audiences.
How the person is dedicated to customer-centric communications
Examples of their leadership, creativity, and enthusiasm in the role
Their commitment to digital engagement and continual improvement
Results demonstrating growth and improvement of communications
Attach up to 3 resources (images or video) to bring your story to life
Communicator of the Year (Individual)
For an individual whose leadership, vision, creativity, & dedication changes lives.
What to Highlight
Nominate
The Public Service Delivery Award is for the organisation transforming public access to and/or engagement with government services and programmes by using digital technologies and engagement tactics.
New or improved digital capabilities/services that make it easier for people to access services and programmes
Examples of successful digital promotion to increase adoption or participation
Specific metrics and outcomes of the digital engagement effort
Attach up to three resources (images or video) to bring your story to life
Modern Service Delivery Award
For an organisation that ushered in a new era of service delivery for citizens.
What to Highlight
Nominate
This award recognises organisations that successfully reached and engaged their target audiences through digital communications. They improved awareness and understanding of public services, programmes, and opportunities. And, when necessary, they inspired action and public participation.
An overview of the effort and audiences targeted
Any specific challenges that had to be addressed
How digital comms improved awareness, understanding, and/or action
Metrics of success — for example, increased public participation or behavioural changes
Attach up to 3 resources (images or video) to bring your story to life
Public Awareness Award
For an organisation that earned the attention & action of target audiences.
What to Highlight
Nominate
Nominate Now
Award Finalists
Digital Achievement Award
For organisations delivering impressive outcomes through digital tools and tactics.
Citizen Experience
Award
Community Engagement Award
For organisations that improved the end-to-end government experience for their residents, including information, online services, and ease of experience.
For an organisation’s creative application of digital solutions to inform and engage communities in order to achieve better outcomes.
Operational Efficiency Award
Changemaker of the Year (Individual)
For organisations saving money, time, the planet — or all the above.
For individuals who extend our definition of what’s possible.
Click on a category to learn more.
Changemaker of the Year (Individual)
For individuals who extend our definition of what’s possible.
This Changemaker of the Year Award, the only Granicus award for an individual, recognises an enthusiastic public sector changemaker who delivers results by solving problems in unique ways with their leadership, vision, creativity and dedication.
What challenges or barriers the nominee faced (for example, lack of budget/skills, aversion to risk, urgency of the challenge)
What to Highlight
How the nominee solved those challenges by thinking differently or doing the unexpected
The results of their efforts and how they will impact future work
Attach up to three resources (images or video) to bring your story to life
Nominate Now
Nominate Now
Citizen Experience Award
For organisations that improved the end-to-end government experience for their residents, including information, online services, and ease of experience.
This award recognises organisations that improved public service to enhance the citizen experience. For example, an organisation may have shifted key services online, provided greater transparency into requests and their status, and/or adopted a new and innovative approach to communicating services to their residents
Which new or enhanced digital services were launched
How citizens are interacting with these services
Any promotion methods used to drive adoption of the digital services
What to Highlight
Community Engagement Award
For an organisation’s creative application of digital solutions to inform and engage communities in order to achieve better outcomes.
This award recognises organisations that use innovative tools to expand community engagement and remove barriers to participation, finding creative ways to encourage community involvement, engage underrepresented groups, and turn community input into useful insights, better decision making, and measurable impact.
Overview of the campaign or overall approach to community engagement and how it differs from previous approaches
Outcomes of engagement efforts and impact on the community
Metrics of success (budgetary goals, engagement rates, increased community satisfaction/trust, increased reach, reduced cost, reduced time to outcome)
What to Highlight
Attach up to three resources (images or video) to bring your story to life
Digital Achievement Award
For organisations delivering impressive outcomes through digital tools and tactics.
The Digital Achievement Award is the highest honour for those leading the way in public sector digital communications, engagement, and/or service design. Achievements can include internal or external outcomes that resulted from digital tools and tactics. Internal outcomes could be cost savings or income generated. External outcomes could be related to direct impact on improving citizens' lives such as reduced crime rates or vaccination rollouts.
Your high-level objective(s)
The strategy & tactics you employed
The results — metrics for how you met your objectives
New or improved digital comms and/or services driving specific outcomes
What to Highlight
Operational Efficiency Award
For organisations saving money, time, the planet — or all the above.
This award is for organisations serving as models in public sector efficiency. Whether you’ve found ways to reduce customer service enquiries or to streamline labor-intensive processes, you're using technology to help your organisation run better, faster, and leaner.
Background on the previous, less-efficient process or method
What improvements were implemented
How the improvements have transformed efficiency
Specific metrics (reduced customer service enquiries, staff hours saved, etc.)
What to Highlight
The results of their efforts and how they will impact future work
Nominations are now closed. Winners will be announced at the Granicus Digital Engagement Summit on 30 January, 2020
Nominations are now closed. Winners will be announced at the Granicus Digital Engagement Summit on 30 January, 2020
The 2022 Digital Public Sector Awards Winners Announced!
New Initiative of the
Year Award
For a Granicus customer that launched a new initiative or a project in the past year that’s already making a difference.
New Initiative of the Year Award
For a Granicus customer that launched a new initiative or a project in the past year that’s already making a difference.
This award recognises organisations that successfully reached and engaged their target audiences through digital communications. They improved awareness and understanding of public services, programmes, and opportunities. And, when necessary, they inspired action and public participation.
Background and reasons for launching the new initiative or project
Strategy for the implementation
Observations on outcomes already produced by the new initiative
Metrics of success — for example, increased public participation or behavioural changes.
Attach up to three resources (images or video) to bring your story to life.
What to Highlight
How the outcomes are helping you meet high-level objectives
Digital Achievement Award
Winners will be announced at our free govCommunity Live event in London on 15 November.
Citizen Experience Award
For organisations that improved the end-to-end government experience for their residents, including information, online services, and ease of experience.
This award recognises organisations that improved public service to enhance the citizen experience. For example, an organisation may have shifted key services online, provided greater transparency into requests and their status, and/or adopted a new and innovative approach to communicating services to their residents
Which new or enhanced digital services were launched
How citizens are interacting with these services
Any promotion methods used to drive adoption of the digital services
What to Highlight
How the outcomes are helping you meet high-level objectives
The Digital Achievement Award is the highest honour for those leading the way in public sector digital communications, engagement, and/or service design. Achievements can include internal or external outcomes that resulted from digital tools and tactics. Internal outcomes could be cost savings or income generated. External outcomes could be related to direct impact on improving citizens' lives such as reduced crime rates or vaccination rollouts.
Attach up to three resources (images or video) to bring your story to life
Attach up to three resources (images or video) to bring your story to life
govCommunity Live: Coming to you live and in-person this November! Awards winners will be announced at our free event in London, click here to save your seat. Can't make it to London? Find a venue near you.
Coming to you live and in-person this November! Award winners will be announced at our free event in London. Can't make it to London? Find a venue near you.
Save your seat
Save your seat
Nominate Now
Nominate Now
Attach up to three resources (images or video) to bring your story to life
Finalists
Learn More
Learn more about how these organisations utilised technology to redefine success. Reach out to our team at Granicus to learn more.
Ready to join these organisations?
James Sharp,
Mid & South Essex Integrated Care System
Andy Langford, Sandwell Metropolitan Borough Council
Liz Rhodes,
London Borough
of Enfield
For individuals who extend our definition of what’s possible.
Changemaker of the Year Award
Click to read more.
Winner
Stevenage Borough Council
Sandwell Metropolitan Borough Council
– Councillor Portal
Blaby District
Council
For organisations saving money, time, the planet — or all the above.
Operational Efficiency Award
Click to read more.
Winner
Kent County Council
Gloucestershire County Council
London Borough
of Enfield
For an organisation’s creative application of digital solutions to inform and engage communities in order to achieve better outcomes.
Community Engagement Award
Click to read more.
Winner
Carmarthenshire County Council
London Borough
of Islington
Lancaster City Council
For organisations that improved the end-to-end government experience for their residents, including information, online services, and ease of experience.
Citizen Experience Award
Click to read more.
Winner
Sandwell Metropolitan Borough Council
Kent County
Council
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
For organisations delivering impressive outcomes through digital tools and tactics.
Digital Achievement Award
Click to read more.
Winner
Dorset Council
Wirral Council
Hartlepool Borough Council
For a Granicus customer that launched a new initiative or a project in the past year that’s already making a difference.
New Initiative of the Year Award
Click to read more.
Winner
19
20
The 2022 Digital Public Sector Awards are now open for nominations!
Nominate Now
You're a smart, hard-working public sector employee. That’s how you’re able to deliver digital campaigns and services that help redefine success.
Nominate yourself, a colleague, and/or your organisation for one or more Digital Public Sector Awards to recognise excellence in promoting services, improving public awareness, and increasing citizen involvement.
You deserve recognition!
Winners of the 2022 Digital Public Sector Awards will be announced at our London event. Keep your eyes peeled for the shortlist coming soon!
Please ensure your entry has been approved by your organisation's Director/Head of Communications or Service. By entering, you are happy for the information to be shared publicly to promote excellence and best practice in public sector digital engagement. Additionally, winners agree to share their successes with other communicators in partnership with Granicus. This may take the form of participating in a live event, speaking on a webinar, or cooperating for a video or written success story - to be agreed between you and Granicus. These awards are open to any individual or organisation in or working with the public sector. You do not have to be a Granicus customer to enter.
The Campaign of the Year Award goes to an organisation that achieved results by creatively engaging the public, businesses, staff, patients, and other target audiences through digital communications.
Your campaign plan (including objectives, strategy, tactics, results, measurement, and evaluation details)
Examples of your campaign’s creative element, including messaging and collateral
Specific metrics and campaign outcomes
Attach up to 3 resources (images or video) to bring your story to life
Campaign of the year award
For organisations that were bold, creative … and successful.
What to Highlight
Nominate
Nominate yourself or someone you know for making a remarkable difference in how the organisation interacts and communicates with the public, businesses, and/or other target audiences.
How the person is dedicated to customer-centric communications
Examples of their leadership, creativity, and enthusiasm in the role
Their commitment to digital engagement and continual improvement
Results demonstrating growth and improvement of communications
Attach up to 3 resources (images or video) to bring your story to life
Communicator of the Year (Individual)
For an individual whose leadership, vision, creativity, & dedication changes lives.
What to Highlight
Nominate
The Public Service Delivery Award is for the organisation transforming public access to and/or engagement with government services and programmes by using digital technologies and engagement tactics.
New or improved digital capabilities/services that make it easier for people to access services and programmes
Examples of successful digital promotion to increase adoption or participation
Specific metrics and outcomes of the digital engagement effort
Attach up to three resources (images or video) to bring your story to life
Modern Service Delivery Award
For an organisation that ushered in a new era of service delivery for citizens.
What to Highlight
Nominate
This award recognises organisations that successfully reached and engaged their target audiences through digital communications. They improved awareness and understanding of public services, programmes, and opportunities. And, when necessary, they inspired action and public participation.
An overview of the effort and audiences targeted
Any specific challenges that had to be addressed
How digital comms improved awareness, understanding, and/or action
Metrics of success — for example, increased public participation or behavioural changes
Attach up to 3 resources (images or video) to bring your story to life
Public Awareness Award
For an organisation that earned the attention & action of target audiences.
What to Highlight
Nominate
Nominate Now
Award Categories
Digital Achievement Award
For organisations delivering impressive outcomes through digital tools and tactics.
Citizen Experience
Award
Community Engagement Award
For organisations that improved the end-to-end government experience for their residents, including information, online services, and ease of experience.
For an organisation’s creative application of digital solutions to inform and engage communities in order to achieve better outcomes.
Operational Efficiency Award
Changemaker of the Year (Individual)
For organisations saving money, time, the planet — or all the above.
For individuals who extend our definition of what’s possible.
Click on a category to learn more.
Changemaker of the Year (Individual)
For individuals who extend our definition of what’s possible.
This Changemaker of the Year Award, the only Granicus award for an individual, recognises an enthusiastic public sector changemaker who delivers results by solving problems in unique ways with their leadership, vision, creativity and dedication.
What challenges or barriers the nominee faced (for example, lack of budget/skills, aversion to risk, urgency of the challenge)
What to Highlight
How the nominee solved those challenges by thinking differently or doing the unexpected
The results of their efforts and how they will impact future work
Attach up to three resources (images or video) to bring your story to life
Nominate Now
Nominate Now
Citizen Experience Award
For organisations that improved the end-to-end government experience for their residents, including information, online services, and ease of experience.
This award recognises organisations that improved public service to enhance the citizen experience. For example, an organisation may have shifted key services online, provided greater transparency into requests and their status, and/or adopted a new and innovative approach to communicating services to their residents
Which new or enhanced digital services were launched
How citizens are interacting with these services
Any promotion methods used to drive adoption of the digital services
What to Highlight
Community Engagement Award
For an organisation’s creative application of digital solutions to inform and engage communities in order to achieve better outcomes.
This award recognises organisations that use innovative tools to expand community engagement and remove barriers to participation, finding creative ways to encourage community involvement, engage underrepresented groups, and turn community input into useful insights, better decision making, and measurable impact.
Overview of the campaign or overall approach to community engagement and how it differs from previous approaches
Outcomes of engagement efforts and impact on the community
Metrics of success (budgetary goals, engagement rates, increased community satisfaction/trust, increased reach, reduced cost, reduced time to outcome)
What to Highlight
Attach up to three resources (images or video) to bring your story to life
Digital Achievement Award
For organisations delivering impressive outcomes through digital tools and tactics.
The Digital Achievement Award is the highest honour for those leading the way in public sector digital communications, engagement, and/or service design. Achievements can include internal or external outcomes that resulted from digital tools and tactics. Internal outcomes could be cost savings or income generated. External outcomes could be related to direct impact on improving citizens' lives such as reduced crime rates or vaccination rollouts.
Your high-level objective(s)
The strategy & tactics you employed
The results — metrics for how you met your objectives
New or improved digital comms and/or services driving specific outcomes
What to Highlight
Operational Efficiency Award
For organisations saving money, time, the planet — or all the above.
This award is for organisations serving as models in public sector efficiency. Whether you’ve found ways to reduce customer service enquiries or to streamline labor-intensive processes, you're using technology to help your organisation run better, faster, and leaner.
Background on the previous, less-efficient process or method
What improvements were implemented
How the improvements have transformed efficiency
Specific metrics (reduced customer service enquiries, staff hours saved, etc.)
What to Highlight
The results of their efforts and how they will impact future work
Nominations are now closed. Winners will be announced at the Granicus Digital Engagement Summit on 30 January, 2020
Nominations are now closed. Winners will be announced at the Granicus Digital Engagement Summit on 30 January, 2020
The 2022 Digital Public Sector Awards are now closed for nominations!
New Initiative of the
Year Award
For a Granicus customer that launched a new initiative or a project in the past year that’s already making a difference.
New Initiative of the Year Award
For a Granicus customer that launched a new initiative or a project in the past year that’s already making a difference.
This award recognises organisations that successfully reached and engaged their target audiences through digital communications. They improved awareness and understanding of public services, programmes, and opportunities. And, when necessary, they inspired action and public participation.
Background and reasons for launching the new initiative or project
Strategy for the implementation
Observations on outcomes already produced by the new initiative
Metrics of success — for example, increased public participation or behavioural changes.
Attach up to three resources (images or video) to bring your story to life.
What to Highlight
How the outcomes are helping you meet high-level objectives
Digital Achievement Award
Winners will be announced at our free govCommunity Live event in London on 15 November.
Citizen Experience Award
For organisations that improved the end-to-end government experience for their residents, including information, online services, and ease of experience.
This award recognises organisations that improved public service to enhance the citizen experience. For example, an organisation may have shifted key services online, provided greater transparency into requests and their status, and/or adopted a new and innovative approach to communicating services to their residents
Which new or enhanced digital services were launched
How citizens are interacting with these services
Any promotion methods used to drive adoption of the digital services
What to Highlight
How the outcomes are helping you meet high-level objectives
The Digital Achievement Award is the highest honour for those leading the way in public sector digital communications, engagement, and/or service design. Achievements can include internal or external outcomes that resulted from digital tools and tactics. Internal outcomes could be cost savings or income generated. External outcomes could be related to direct impact on improving citizens' lives such as reduced crime rates or vaccination rollouts.
Attach up to three resources (images or video) to bring your story to life
Winners will be announced at our free govCommunity Live event in London on 15 November.
Attach up to three resources (images or video) to bring your story to life
govCommunity Live: Coming to you live and in-person this November! Awards winners will be announced at our free event in London, click here to save your seat. Can't make it to London? Find a venue near you.
Coming to you live and in-person this November! Award winners will be announced at our free event in London. Can't make it to London? Find a venue near you.
Save your seat
Save your seat
Nominate Now
Nominate Now
Attach up to three resources (images or video) to bring your story to life