May Training Series

Granicus Virtual Events

May Training Series

Earn up to 6.0 Continuing Education Credits!

Throughout the month of May we will cover topics purpose-built for governments responding to and recovering from the pandemic. We hope to help you through this unprecedented time as it relates to: communications, digital services, and remote meetings.

Preparing for Recovery Communications: 5 Foundational Steps to Take Now

May

6TH

May

20TH

Remote Meetings

Digital Services

Communications

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Post-COVID Communications: 8 Modern Principles for Crisis Response

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Rapid Transformation to Digital Service Delivery: How the Pandemic Has Driven Operations Innovations (For Good)

May

13TH

May

27TH

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Managing Through a Budget Shortfall: Lessons Learned from the UK

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From Agenda Creation to Fully-Remote Council Meeting: The Next Normal of Public Meetings

May

8TH

May

22nd

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The New Realities of the Remote Clerk: Offering a More Transparent Government (With Less Work)

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Wednesday, May 6th | 2 - 3 p.m. ET

Preparing for Recovery Communications: 5 Foundational Steps to Take Now

The immediate response to COVID-19 required broad, mass communications, but the next steps bring complex communications challenges. Messaging will need to be more nuanced, more localized, more tailored, and more consistent to prevent confusion and chaos. Now is the time to find your constituents, sign them up for direct communications, and help them receive the information they need to know. Learn our 5 steps to getting ahead in the new normal.

During COVID-19, remote became the new normal for many in government. Processes that support the full public meeting cycle – all previously done on paper or in-person – have now shifted to digital, online options more conducive to a remote workforce and remote civic participation. Meet the changing environment by using technology to maximize efficiencies and keep the public informed.

Friday, May 8th | 2 -3 p.m. ET

From Agenda Creation to Fully-Remote Council Meetings: The New Normal of Public Meetings

COVID-19 is a humanitarian crisis, leading to overwhelming demands on services and programs and forcing a dramatic shift to digital. We may not know what the next waves of this crisis will bring, but it’s clear that transitioning to digital services will allow you to be better prepared. Business as usual won’t cut it. In this webinar, we look at the top 5 services to digitize now, and how to stay ahead of future waves of demand.

Wednesday, May 13th | 2 -3 p.m. ET

Rapid Transformation to Digital Service Delivery: How the Pandemic Has Driven Operations Innovations (For Good)

Over 2,100 U.S. cities are projected to experience budget shortfalls in the wake of COVID-19. Almost a decade ago, UK governments experienced massive spending cuts as part of their austerity plan. What happened? Governments turned to digital platforms that introduced automation, digital services, and targeted messaging — and they haven’t looked back.

Wednesday, May 27th | 2 - 3 p.m. ET

Managing Through a Budget Shortfall: Lessons Learned from the UK

Wednesday, May 20th | 2 - 3 p.m. ET

Preparing for Recovery Communications: 5 Foundational Steps to Take Now

Keeping councils connected during the COVID-19 crisis was imperative, here’s how cities and counties were able to keep government operating with govMeetings. Now, as meetings transition online, clerks that use digital options for their legislative processes are improving transparency while making public meeting processes less cumbersome.

Wednesday, May 22nd | 2 -3 p.m. ET

The New Realities of the Remote Clerk: Offering a More Transparent Government (With Less Work)

More About CPE Credits

In order to be awarded the full credit hour, you must:

Stay for the full duration

Take the poll throughout

Submit your evaluation

Unfortunately, on-demand participation is not eligible for CPE credits. CPE certification for Granicus webinars is being administered by Carahsoft Technology Corp. Carahsoft is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education of the National Registry of CPE Sponsors. State boards of accountancy have final authority in the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website www.nasbaregistry.org.

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Virtual Events

Granicus

May Training Series

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When revamping services or programs to be delivered online, the process should be simple for citizens and developed and tested with the user in mind. The technology that supports this effort can be covered by CARES funding and can be implemented quickly.

Key Takeaway:

In response to COVID-19, more services (like license renewals and permit applications) are being brought online than ever. But moving your intricate verification and approval process to new systems seems daunting. What are the most successful organizations doing to get there faster? According to Blake Morgan, nationally renowned customer experience futurist and best-selling author, the difference between success and failure in any digital transformation effort is customer orientation – and more specifically, focus on the overall user experience. Join Blake in this virtual event where she’ll cover the critical components to modern service delivery.

Thursday, September 10 60 Minutes

The Citizen Experience in a Post-COVID World: A Guide to Modern Service Delivery

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Emphasizing the need for the right enabling tools to build and manage audiences (network, expertise, built-for-gov), and highlighting a customer who has secured CARES funding to cover it.

Key Takeaway:

When COVID-19 hit, it was all-consuming. Across the country, a majority of government communications continue to be COVID-19 related. The strongest communicators leverage multi-channel platforms, build their audience, enable distributed content creation with allies and partners, and use analytics and data to ensure the messages resonate. In this webinar, learn about the communications tools that are purpose-built for government and how to use them to ensure community health and safety. Post-webinar, interested attendees can connect with government grant experts to discuss how to use CARES funding to cover the costs of technology and get up and running quickly.

Wednesday, September 2 60 Minutes

How Communication Pros Build Audiences, Engage Communities, and Measure Success in Times of Crisis

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This is an opportunity for us to focus on the ease of digital meeting and board management, with an emphasis on our differentiators including public participation, ADA enhancements, and purpose-built for government tools.

Key Takeaway:

As governments grapple with the ongoing need to manage public meetings in a partially or completely remote environment, clerks require online tools to manage the full pre, during, and post meeting processes from anywhere. With the availability of CARES funding, now is the best time to implement virtual meeting solutions. Join meeting management and funding experts who will cover the key components of the most effective council and board management strategies including: distributed board participation, community involvement, security, and ADA compliance– everything clerks need through the recovery and beyond.

Wednesday, August 26 30 Minutes

Taking Your Meetings Virtual: Everything Clerks Need for Secure, Inclusive, and Distributed Meeting and Board Management

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With the heightened attention and focus on local government website vulnerabilities, coupled with the need for enhanced resident experiences on websites, this webinar will focus in on govAccess’ security, performance, reliability, and speed differentiators that make it stand apart from other providers.

Key Takeaway:

Now more than ever, it’s imperative to have a strong digital web presence. Residents need up-to-date information -- and they need it quickly. Unfortunately, many government websites lack the structure, distributed editing, and security required to meet today’s demands. Join government website design, security, and CARES funding experts to learn how to quickly deliver on a website solution that meets community needs.

Wednesday, August 19 60 Minutes

Use CARES Funding to Overhaul Your Website: 5 Must-Haves for an Effective Digital Presence

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Recent data shows continued gaps in our buyers’ understanding of CARES Act funds and how to apply them to technology. This event will enable us to continue educating the market with customer examples of how others have applied CARES Act funds to support their recovery; as additional stimulus funds become available, we could also pivot quickly to highlight new funding opportunities through our Grants Office partnership.

Key Takeaway:

The COVID-19 pandemic has forced governments to rethink everyday operations and accelerate modernization efforts. Local teams must work to provide critical information and services to their communities without face-to-face interaction. With budget shortfalls looming, this webinar will explore how local governments have developed strong proposals to secure CARES Act dollars that will accelerate recovery efforts through digital transformation.

Thursday, August 13

Using CARES Act Funds to Support Community Recovery

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