US Census Resources

Winners Announced!

Nominate Now

On March 12, 2020, all residents will be able to respond to the 2020 Census online. Data collected in the census will inform the distribution of more than $675 billion in federal funds to states and communities each year for things like infrastructure, health care, and food assistance. Help ensure your community gets the funds you deserve by reminding your subscribers using the materials found here!

Public Sector Deserves Recognition!

*You may enter the same project/campaign into multiple award categories. You do not need to be a Granicus customer to enter.

Please ensure your entry has been approved by your organisations’ Director/Head of Communications or Service. By entering, you are happy for the information to be shared publicly to promote excellence and best practice in public sector digital engagement. Additionally, winners agree to share their successes with other communicators in partnership with Granicus. This may take the form of participating in a live event, speaking on a webinar, or cooperating for a video or written success story - to be agreed between you and Granicus. These awards are open to any individual or organisation in or working with the public sector. You do not have to be a Granicus customer to enter.

The Campaign of the Year Award goes to an organisation that achieved results by creatively engaging the public, businesses, staff, patients, and other target audiences through digital communications.

Your campaign plan (including objectives, strategy, tactics, results, measurement, and evaluation details) Examples of your campaign’s creative element, including messaging and collateral Specific metrics and campaign outcomes Attach up to 3 resources (images or video) to bring your story to life

Campaign of the year award

For organisations that were bold, creative … and successful.

What to Highlight

Nominate

Nominate yourself or someone you know for making a remarkable difference in how the organisation interacts and communicates with the public, businesses, and/or other target audiences.

How the person is dedicated to customer-centric communications Examples of their leadership, creativity, and enthusiasm in the role Their commitment to digital engagement and continual improvement Results demonstrating growth and improvement of communications Attach up to 3 resources (images or video) to bring your story to life

Communicator of the Year (Individual)

For an individual whose leadership, vision, creativity, & dedication changes lives.

What to Highlight

Nominate

The Public Service Delivery Award is for the organisation transforming public access to and/or engagement with government services and programmes by using digital technologies and engagement tactics.

New or improved digital capabilities/services that make it easier for people to access services and programmes Examples of successful digital promotion to increase adoption or participation Specific metrics and outcomes of the digital engagement effort Attach up to three resources (images or video) to bring your story to life

Modern Service Delivery Award

For an organisation that ushered in a new era of service delivery for citizens.

What to Highlight

Nominate

This award recognises organisations that successfully reached and engaged their target audiences through digital communications. They improved awareness and understanding of public services, programmes, and opportunities. And, when necessary, they inspired action and public participation.

An overview of the effort and audiences targeted Any specific challenges that had to be addressed How digital comms improved awareness, understanding, and/or action Metrics of success — for example, increased public participation or behavioural changes Attach up to 3 resources (images or video) to bring your story to life

Public Awareness Award

For an organisation that earned the attention & action of target audiences.

What to Highlight

Nominate

Nominate Now

Census Resources

Digital Achievement Award (Capstone Award)

For organisations delivering impressive outcomes through digital tools & tactics.

Campaign of the Year Award

Communicator of the Year (Individual)

For organisations that were bold, creative… and successful.

For an individual whose leadership, vision, creativity, & dedication changes lives.

Modern Service Delivery Award

Public Awareness Award

For an organisation that ushered in a new era of service delivery for citizens.

For an organisation that earned the attention & action of target audiences.

This year's award finalists and winners.

Digital Achievement Award (Capstone Award)

For organisations delivering impressive outcomes through digital tools & tactics.

The Digital Achievement Award is the highest honour for those leading the way in public sector digital communications, engagement, and/or service design. Achievements can include internal or external outcomes that resulted from digital tools and tactics. Internal outcomes could be cost savings or income generated. External outcomes could be reduced crime rates or more lives impacted.

Your high-level objective(s).

What to Highlight

The digital strategy & tactics you employed.

The results — metrics for how you met your objectives.

New or improved digital comms and/or services driving specific outcomes.

Attach up to three resources (images or video) to bring your story to life.

Nominate Now

Campaign of the Year Award

For organisations that were bold, creative … and successful.

The Campaign of the Year Award goes to an organisation that achieved results by creatively engaging the public, businesses, staff, patients, and other target audiences through digital communications.

Your campaign plan (including objectives, strategy, tactics, results, measurement, and evaluation details).

Examples of your campaign’s creative element, including messaging and collateral.

Specific metrics and campaign outcomes.

Attach up to three resources (images or video) to bring your story to life.

What to Highlight

Communicator of the Year (Individual)

For an individual whose leadership, vision, creativity, & dedication changes lives.

Nominate yourself or someone you know for making a remarkable difference in how the organisation interacts and communicates with the public, businesses, and/or other target audiences.

How the person is dedicated to customer-centric communications.

Examples of their leadership, creativity, and enthusiasm in the role.

Their commitment to digital engagement and continual improvement.

Results demonstrating growth and improvement of communications.

What to Highlight

Attach up to three resources (images or video) to bring your story to life.

Modern Service Delivery Award

For an organisation that ushered in a new era of service delivery for citizens.

The Public Service Delivery Award is for the organisation transforming public access to and/or engagement with government services and programmes by using digital technologies and engagement tactics.

New or improved digital capabilities/services that make it easier for people to access services and programmes

Examples of successful digital promotion to increase adoption or participation

Specific metrics and outcomes of the digital engagement effort.

Attach up to three resources (images or video) to bring your story to life.

What to Highlight

Public Awareness Award

For an organisation that earned the attention & action of target audiences.

An overview of the effort and audiences targeted.

Any specific challenges that had to be addressed.

How digital comms improved awareness, understanding, and/or action.

Metrics of success — for example, increased public participation or behavioural changes.

What to Highlight

Attach up to three resources (images or video) to bring your story to life.

Join Keynote Speaker, Sir Clive Woodward, 300+ comms, and transformation professionals for the biggest public-sector communications conference in the U.K.

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Nominations are now closed. Winners will be announced at the Granicus Digital Engagement Summit on 30 January, 2020

How to self-respond online

Portsmouth City Council

Teignbridge District Council

Sandwell Council

Rachel Healey, Centre for Environment, Fisheries and Aquaculture Science

Kirsty Edwards, Intellectual Property Office

Simon Towers, Nottinghamshire County Council

Tendring District Council

Sandwell Council Digital Transformation Team

FCO digital & contact centre team

Durham County Council

LiveWell Dorset

Renfrewshire Council

Caerphilly County Borough Council

Healthwatch England

Sheffield Children's NHS Foundation Trust Comms Team

Tower Hamlets Council

Kirklees Council

Winners will be announced at the Granicus Digital Engagement Summit on 30 January, 2020

The 2019 Digital Public Sector Awards are now open for nominations!

You're a smart, hard-working public sector employee. That’s how you’re able to deliver digital campaigns and services that help redefine success. Nominate yourself, a colleague, and/or your organisation for one or more Digital Public Sector Awards to recognise excellence in promoting services, improving public awareness, and increasing citizen involvement. Winners will be announced at the Granicus Digital Engagement Summit in London on 30 January, 2020.

You deserve recognition!

Winner

This document is intended state, tribal, and local governments as well as thousands of community-based organizations, collectively referred to here as stakeholders, who plan to publicize the 2020 Census and encourage the public to respond.

Q & A for Census Stakeholders

Click to read more.

Winner

In January 2019, Healthwatch England kicked off a highly collaborative, multi-channel, countrywide public engagement campaign, called #WhatWouldYouDo?, which included online surveys, email, social media, PR, video, charity partnerships, outreach toolkits and templates, and more. The strategic three-month campaign — with 1,000 resources achieving 779,000 social media impressions and 40,000 video views — led to 30,000 people sharing their opinions on how the NHS could help them stay well, get more support online and closer to home, and provide better support for a host of conditions, including cancer, mental health, dementia, and autism.

Healthwatch England

Click to read more.

Winner

With his fresh perspective, digital expertise, unique vision, and great people skills, Simon Towers is radically transforming how Nottinghamshire County Council engages residents. Through high-quality videos designed to address the multimedia habits and demands of modern citizens (videos he scripts, shoots, and optimizes for SEO), Simon is helping the Council improve public sentiment around county services and showcase Nottinghamshire as a wonderful place to visit, live, and raise a family.

Simon Towers, Nottinghamshire County Council

Click to read more.

Winner

Through strategic ambition and dedication to the details, the digital transformation team at Durham County Council has completely changed the way the County works and, in the process, discovered a formula for improving customer service, streamlining internal workflows, and saving money. By making their most-high profile services available quickly and easily for customers online and using the constant data from their tools to drive constant workflow improvements, they’re dramatically improving customer satisfaction while achieving savings of over £700,000. Over 137,000 customers now choose to transact online through their easy-to-use online service. 82% of customers give these services 5 (62%) or 4 stars (20%).

Durham County Council

Click to read more.

Winner

With baseline data that 90% of those who make a New Year’s Resolution fail by March, the communications team at Kirklees Council created a highly successful series of 32 automated emails, sent over a 66-day period, that local residents could subscribe to in order to help them keep their resolutions and improve quality of life through more healthful habits. With its constant support and friendly (never preachy) tone, the team reported an odds-beating 29% failure rate (vs 90% the failure rate mentioned).

Kirklees Council

Click on each winner to read more.

Download

One-page 2020 Census FAQ

Download

Census 101: What You Need to Know

Download

Q&A for Census Stakeholders

Download

State & Local Census Toolkit

Download

Sample Messages for Partners

Download

Census Outreach Materials

Download

Partner Social Media Guide

Download

This document contains messages that can be copied and pasted, and sent out to audiences such as renters, college students, group housing residents and faith-based audiences.

Sample Messages for Census Partners

A hub for dozens of pre-approved fact sheets, videos and other Census materials.

Outreach Materials

Pre-approved graphics, posts and videos that Census partners and supporters can use on social media.

Social Media Guide

Census 2020 ResourcesCensus 2020 Resources

2020

Census Resources

Participation in the 2020 U.S. Census is important for building stronger communities. As such, Granicus is reminding our administrators that now is the perfect time to fill out the 2020 U.S. Census. If you’re curious about how many people in your community are responding to the 2020 Census, you can find an up-to-date, county-by-county map of self-response rates from across the United States here.

Note to govDelivery Administrators

Here is a sample message you could provide to your subscribers: By now many of you have received invitations in the mail to complete the 2020 Census. Your response shapes decisions about how more than $675 billion in federal funding is distributed annually to local communities, like ours, to support schools, fire and emergency services, and healthcare. While the Census continues to make adjustments based on the coronavirus outbreak, it is important to remember that you can complete the Census online from the safety of your home by going to 2020Census.gov. In addition, it can be completed by phone or by mail, and we encourage you to share with your neighbors. Filling out the 2020 Census is quick, easy, safe, and ensures that all of us are counted. You can learn more about the U.S. Census Bureau’s response to COVID-19 here.

This document contains messages that can be copied and pasted, and sent out to audiences such as renters, college students, group housing residents and faith-based audiences.

Sample Message for Census Partners

A hub for dozens of pre-approved fact sheets, videos and other Census materials.

Outreach Materials

Pre-approved graphics, posts and videos that Census partners and supporters can use on social media.

Social Media Guide